Remote Cybersecurity Readiness Consultant

CrowdStrike Inc.; United States; Remote; USD 95,000 - 140,000; Full time

Benefits offered by this job

Market-leading compensation and equity

Wellness programs (physical & mental)

Generous vacation and holidays

Parental & adoption leave

Professional development opportunities

Employee networks & volunteer programs

Vibrant office culture & benefits

Job summary

CrowdStrike Inc. is seeking a Readiness Services Consultant to partner with customers, optimize CrowdStrike Services investments, and help achieve security objectives.

You will manage strategic accounts, drive education and strategic planning, and coordinate with Sales and Delivery to align service delivery with customer needs. The role requires strong communication, incident response and advisory consulting experience, plus the ability to manage multiple relationships in a fast-paced

Qualifications

• Experience in cybersecurity services, including incident response management, customer success, and or advisory consulting.
• Proven track record of managing senior-level relationships in technical environments.
• Strong project coordination capabilities with emphasis on customer service.
• Excellence in both written and verbal communication.
• Demonstrated ability to excel in a fast-paced environment with strong workload management skills.
• Clear competency in managing multiple customer relationships simultaneously.
• An understanding of cybersecurity concepts and incident response considerations.
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Responsibilities

• Manage and grow strategic relationships with Services retainer customers through structured account management and regular engagement.
• Drive customer preparedness through education, strategic planning, and optimization of their CrowdStrike Services investment.
• Coordinate with Sales and Delivery teams to ensure alignment of customer needs with service capabilities.
• Execute timely account reviews, follow-up documentation, and service scoping.
• Develop and maintain customer success plans with clear next steps.
• Contribute to program enhancement initiatives and best practices development.
• Support team pipeline growth through strategic account expansion.

Skills

Cybersecurity services

Incident response

Customer success

Advisory consulting

Project coordination

Written and verbal communication

Relationship management

AI adoption

Job description

CrowdStrike Inc. is seeking a Readiness Services Consultant to partner with customers, optimize CrowdStrike Services investments, and help achieve security objectives.

You will manage strategic accounts, drive education and strategic planning, and coordinate with Sales and Delivery to align service delivery with customer needs. The role requires strong communication, incident response and advisory consulting experience, plus the ability to manage multiple relationships in a fast-paced