Remote Readiness Services Consultant Cybersecurity Strategy

CrowdStrike Holdings, Inc.; Texas; Hybrid; USD 95,000 - 140,000; Full time

Benefits offered by this job

Equity awards

Health insurance

Paid time off

Professional development

Job summary

CrowdStrike Holdings, Inc. is seeking a Readiness Services Consultant to partner with customers within the Retainer Management team. You will optimize their CrowdStrike Services investments and align security objectives with service capabilities.

You will manage senior stakeholder relationships, coordinate with Sales and Delivery, and build success plans while contributing to program improvements in a fast-paced, remote-friendly environment.

Qualifications

• Experience in cybersecurity services, including incident response management, customer success, or advisory consulting.
• Proven track record of managing senior-level relationships in technical environments.
• Strong project coordination capabilities with emphasis on customer service.
• Excellence in both written and verbal communication.
• Demonstrated ability to excel in a fast-paced environment with workload management and prioritization.
• Ability to manage multiple customer relationships simultaneously.
• Understanding of cybersecurity concepts and incident response considerations.
• Experience leveraging AI technologies to enhance decision-making and workflows.

Responsibilities

• Manage and grow strategic relationships with Services retainer customers through structured account management and regular engagement.
• Drive customer preparedness through education, strategic planning, and optimization of CrowdStrike Services investments.
• Coordinate with Sales and Delivery teams to align customer needs with service capabilities.
• Execute timely account reviews, follow-up documentation, and service scoping.
• Develop and maintain customer success plans with clear next steps.
• Contribute to program enhancement initiatives and best practices development.
• Support team pipeline growth through strategic account expansion.

Skills

Cybersecurity services experience

Senior relationships management

Project coordination

Written and verbal communication

Multi-tasking under pressure

Relationship management at senior IT/C

AI in decision making

Job description

CrowdStrike Holdings, Inc. is seeking a Readiness Services Consultant to partner with customers within the Retainer Management team. You will optimize their CrowdStrike Services investments and align security objectives with service capabilities.

You will manage senior stakeholder relationships, coordinate with Sales and Delivery, and build success plans while contributing to program improvements in a fast-paced, remote-friendly environment.