Remote Quality Assurance Analyst - Data-Driven & Audits

MAXIMUS; Buffalo (NY); Remoto; USD 65.000 - 90.000; Tempo integral

Benefícios oferecidos por esta vaga

Health insurance

Life and disability insurance

Retirement savings plan

Paid holidays

Paid time off

Short- and long-term incentives

Program-specific awards

Resumo da vaga

MAXIMUS is seeking a Quality Assurance Specialist to monitor, evaluate, and improve operational performance while ensuring compliance with quality standards and contractual requirements. The role involves audits, data analysis, and driving continuous improvement through data-driven actions.

The candidate will work with operational leadership, training teams, and support staff to develop and maintain QA processes, knowledge resources, and performance initiatives.

Qualificações

• Bachelor's degree in a relevant field and 3+ years of QA/quality control experience.
• Experience conducting audits, quality reviews, and monitoring activities.
• Strong analytical skills to identify trends, gaps, and actionable improvements.

Responsabilidades

• Conduct internal audits to ensure project quality metrics are met.
• Collaborate to develop and update procedures as changes occur.
• Analyze performance reports and provide corrective-action recommendations.

Conhecimentos

Quality assurance

Data analysis

Auditing

Compliance

Root cause analysis

Reporting

Cross-functional collaboration

Attention to detail

Formação

Bachelor's degree in relevant field

Descrição da vaga

MAXIMUS is seeking a Quality Assurance Specialist to monitor, evaluate, and improve operational performance while ensuring compliance with quality standards and contractual requirements. The role involves audits, data analysis, and driving continuous improvement through data-driven actions.

The candidate will work with operational leadership, training teams, and support staff to develop and maintain QA processes, knowledge resources, and performance initiatives.