Remote QA Analyst Data-Driven Quality Auditor

MAXIMUS; Dallas (TX); Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Life and disability insurance

Retirement plan

Paid holidays

Paid time off

Incentives

Program-specific awards

Job summary

MAXIMUS is seeking a Quality Assurance Specialist to monitor, evaluate, and improve operational performance, ensuring compliance with quality standards and contractual requirements. The role conducts quality audits, analyzes performance data, and supports corrective actions to enhance service quality.

Working with leadership, training teams, and staff, you’ll develop and maintain QA processes, reporting, and knowledge resources, driving continuous improvement through data-driven analysis and

Qualifications

• Bachelor's degree in a relevant field and 3+ years of related experience.
• 3+ years of quality assurance, quality control, auditing, or related performance management.
• Experience conducting audits and monitoring to ensure quality standards and contractual requirements.
• Strong analytical ability to evaluate data, identify trends, and recommend improvements.
• Ability to collaborate with cross-functional teams and communicate findings clearly.

Responsibilities

• Conduct internal audits to ensure quality metric requirements are met.
• Collaborate on developing and updating procedures.
• Analyze performance reports and provide solutions to issues.
• Produce routine and ad hoc project performance reports.
• Monitor quality assurance activities and support corrective actions.
• Assist with staff training and knowledge materials.

Skills

Analytical skills

Cross-functional collaboration

Communication skills

Organization & time management

Problem solving

Education

Bachelor's degree in relevant field

Job description

MAXIMUS is seeking a Quality Assurance Specialist to monitor, evaluate, and improve operational performance, ensuring compliance with quality standards and contractual requirements. The role conducts quality audits, analyzes performance data, and supports corrective actions to enhance service quality.

Working with leadership, training teams, and staff, you’ll develop and maintain QA processes, reporting, and knowledge resources, driving continuous improvement through data-driven analysis and