Remote QA Analyst - Audits & Data-Driven Quality

MAXIMUS; Montgomery (AL); A distancia; USD 60.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Life and disability insurance

Retirement savings plan

Paid holidays

Paid time off

Short- and long-term incentives

Program-specific awards

Descripción de la vacante

MAXIMUS is seeking a Quality Assurance Specialist to monitor, evaluate, and improve operational performance to ensure compliance with quality standards, contractual requirements, and policies. The role conducts quality audits, analyzes performance data, identifies trends, and supports corrective actions.

It collaborates with leadership, training teams, and support staff to maintain quality processes. This fully remote position requires US citizenship, ability to pass a background check, and

Formación

• Bachelor's degree in a relevant field and 3+ years of related experience.
• 3+ years in quality assurance, quality control, or related areas.
• Strong analytical, problem-solving, and data interpretation abilities.

Responsabilidades

• Conduct internal audits to ensure quality metrics are met.
• Develop and update procedures as changes occur.
• Analyze performance data and propose corrective actions.
• Prepare routine and ad hoc project performance reports.
• Support staff training and knowledge resources.
• Identify trends and root causes to drive improvements.
• Collaborate with cross-functional teams to implement quality initiatives.

Conocimientos

Analytical skills

Written and verbal communication

Cross-functional collaboration

Educación

Bachelor's degree in a relevant field

3+ years in quality assurance

Descripción del empleo

MAXIMUS is seeking a Quality Assurance Specialist to monitor, evaluate, and improve operational performance to ensure compliance with quality standards, contractual requirements, and policies. The role conducts quality audits, analyzes performance data, identifies trends, and supports corrective actions.

It collaborates with leadership, training teams, and support staff to maintain quality processes. This fully remote position requires US citizenship, ability to pass a background check, and