Remote QA & Compliance Analyst - Data-Driven Quality

MAXIMUS; Reno (NV); Remote; USD 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

Health insurance coverage

Life and disability insurance

Retirement savings plan

Paid holidays

Paid time off

Short- and long-term incentives

Program-specific awards

Zusammenfassung

MAXIMUS is seeking a Quality Assurance Specialist to monitor and improve operational performance, ensuring adherence to quality standards and contractual requirements. The role analyzes data, identifies trends, and supports corrective actions to enhance service quality and efficiency.

You will work with operational leadership, training teams, and support staff to develop and maintain QA processes, knowledge resources, and performance improvement initiatives. This remote role requires U.S.

Qualifikationen

• Bachelor's degree required in a relevant field.
• 3+ years of quality assurance, quality control, auditing, or related experience.

Aufgaben

• Conduct internal audits to ensure quality requirements are met.
• Develop and update procedures as changes occur.
• Analyze reports and performance data to identify improvement opportunities.
• Prepare routine and ad hoc performance reports for stakeholders.
• Monitor quality programs and support corrective action plans.
• Collaborate with leadership, training, and staff to improve processes.

Kenntnisse

Analytical skills

Data analysis

Cross-functional collaboration

Attention to detail

Time management

Communication skills

Ausbildung

Bachelor's degree in a relevant field

Jobbeschreibung

MAXIMUS is seeking a Quality Assurance Specialist to monitor and improve operational performance, ensuring adherence to quality standards and contractual requirements. The role analyzes data, identifies trends, and supports corrective actions to enhance service quality and efficiency.

You will work with operational leadership, training teams, and support staff to develop and maintain QA processes, knowledge resources, and performance improvement initiatives. This remote role requires U.S.