Remote Public Safety Tech Support Engineer (On-Call)

Motorola Solutions; Schaumburg (IL); On-site; USD 90,000 - 110,000; Full time

Job summary

Motorola Solutions is seeking an experienced technical support professional for the CMSO Software Enterprise team. The role is remote in the United States with night, weekend, and holiday shifts and an on-call rotation to keep critical public safety networks running smoothly.

Candidates should have a Bachelor’s degree or equivalent practical experience and strong skills in SQL Server, Windows Server, and network troubleshooting to diagnose server and software issues and provide rapid

Qualifications

• Configure and maintain MS SQL Server and MS Windows Server environments

Responsibilities

• Configure and support complex hardware and software systems deployed in public safety customer environments
• Collaborate across technical groups to streamline workflows and deliver rapid, high-quality resolutions

Skills

SQL Server

Windows Server

Performance Analysis

Networking

Troubleshooting

Customer Engagement

Education

Bachelor's degree

Tools

MS Ops Manager

F5 Load Balancers

Fortigate firewalls

SQL Server indexing

Job description

Motorola Solutions is seeking an experienced technical support professional for the CMSO Software Enterprise team. The role is remote in the United States with night, weekend, and holiday shifts and an on-call rotation to keep critical public safety networks running smoothly.

Candidates should have a Bachelor’s degree or equivalent practical experience and strong skills in SQL Server, Windows Server, and network troubleshooting to diagnose server and software issues and provide rapid