Remote Public Safety Software Success Manager

Motorola Solutions; Bastrop (LA); Remote; USD 100,000 - 115,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

10 Paid Holidays

Employee Stock Purchase Plan

Job summary

Motorola Solutions is seeking a seasoned Customer Success Manager to lead day-to-day service delivery for PremierOne, Flex and Emergency Call Handling software. You will build strong customer relationships, coordinate with Sales, Product, Engineering and Deployment teams, and ensure successful adoption and satisfaction across the customer base.

The role involves 25–50% travel in the Southeast region and remote collaboration, with a base salary in the $100k–$115k range, plus standard benefits.

Qualifications

• Bachelor's degree with 3+ years in customer success/public safety.
• Ability to obtain government background clearance.
• Authorized to work in the United States; sponsorship not available.

Responsibilities

• Manage day-to-day service delivery and customer engagements.
• Coordinate with cross-functional teams across Sales, Product, Engineering, Deployment and Support.
• Serve as trusted technical advisor and ensure contract obligations are met.

Skills

Customer success

Public safety software

Agile project management

Cloud deployment

Software integration

Technical liaison

Education

Bachelor's degree

Tools

APIs

Cloud platforms

Software architecture

Job description

Motorola Solutions is seeking a seasoned Customer Success Manager to lead day-to-day service delivery for PremierOne, Flex and Emergency Call Handling software. You will build strong customer relationships, coordinate with Sales, Product, Engineering and Deployment teams, and ensure successful adoption and satisfaction across the customer base.

The role involves 25–50% travel in the Southeast region and remote collaboration, with a base salary in the $100k–$115k range, plus standard benefits.