Remote Program Manager, Volunteer Engagement

American Red Cross; Wilmington (DE); Remote; USD 81,000 - 93,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

PTO Starting at 15 days

Holidays 11 paid

401K with match

Paid Family Leave

Job summary

American Red Cross is seeking a Program Manager to support volunteer workforce engagement across SAF/ISD and Corporate Departments in a fully remote role, located anywhere in the USA.

The role focuses on partnering with program managers and stakeholders to identify workforce needs, develop recruitment approaches, and navigate volunteer systems and processes, delivering consistent execution and data-driven insights.

Qualifications

• Education: Bachelor’s degree or equivalent required.
• Minimum 5 years of related experience.
• Strong presentation and training development skills.
• Excellent written and verbal communication.
• MS Office proficiency: Word, Excel, PowerPoint, Outlook.
• Ability to work in a team.

Responsibilities

• Serve as the primary point of contact and relationship manager for an assigned portfolio of SAF/ISD and Corporate Departments.
• Build and maintain strong working relationships with program managers, department stakeholders, Volunteer Services teams, volunteer leaders, and cross-functional partners.
• Consult with departments to identify workforce needs and determine appropriate volunteer engagement and recruitment strategies.
• Support departments in implementing recruitment plans, promoting opportunities, and navigating volunteer workforce processes.
• Coordinate communications, meetings, briefings, presentations, and stakeholder updates.
• Pull, analyze, and interpret volunteer workforce data to support decision-making and workforce discussions.
• Develop reports, dashboards, presentations, briefing materials, and leadership updates.

Skills

Communication

Presentations

Project planning

Budgeting

MS Office

Teamwork

Analytical thinking

Education

Bachelor's degree

Job description

American Red Cross is seeking a Program Manager to support volunteer workforce engagement across SAF/ISD and Corporate Departments in a fully remote role, located anywhere in the USA.

The role focuses on partnering with program managers and stakeholders to identify workforce needs, develop recruitment approaches, and navigate volunteer systems and processes, delivering consistent execution and data-driven insights.