Remote Program Manager, Volunteer Engagement

American Red Cross; Nebraska; Remote; USD 81,000 - 93,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

401K with up to 6% match

PTO: Starting at 15 days a year

Job summary

The American Red Cross is seeking a Program Manager to support volunteer engagement across SAF/ISD and Corporate departments. This fully remote role serves as the primary relationship manager for an assigned portfolio, partnering with program managers, business leads, and stakeholders to engage volunteers in support of mission objectives.

The Program Manager provides consultation, coordination, and operational support, shaping recruitment plans, onboarding activities, and data‑driven workforce

Qualifications

• Education: Bachelor's degree or equivalent combination of education and related experience required.
• Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required.
• Demonstrated ability to create presentations and training modules; strong written and verbal communication.

Responsibilities

• Serve as the primary point of contact and relationship manager for an assigned portfolio of SAF/ISD and Corporate Departments.
• Build and maintain relationships with program managers, department stakeholders, Volunteer Services teams, volunteer leaders, and cross-functional partners.
• Consult with departments to identify workforce needs and determine volunteer engagement and recruitment strategies.
• Support departments in implementing recruitment plans, promoting opportunities, and navigating volunteer workforce processes.
• Coordinate communications, meetings, briefings, presentations, and stakeholder updates.
• Manage and support Volunteer Connection activities, including position management and recruitment workflows.
• Provide guidance on volunteer workforce policies, processes, and best practices.
• Pull, analyze, and interpret volunteer workforce data to support decision-making and workforce discussions.
• Develop reports, dashboards, and leadership briefing materials.

Skills

Communication

Presentation skills

Training development

Project planning

Analytical thinking

Budgeting

Interpersonal skills

Teamwork

Education

Bachelor's degree or equivalent

Tools

MS Word

MS Excel

MS PowerPoint

Outlook

Job description

The American Red Cross is seeking a Program Manager to support volunteer engagement across SAF/ISD and Corporate departments. This fully remote role serves as the primary relationship manager for an assigned portfolio, partnering with program managers, business leads, and stakeholders to engage volunteers in support of mission objectives.

The Program Manager provides consultation, coordination, and operational support, shaping recruitment plans, onboarding activities, and data‑driven workforce