Remote Production Systems Engineer: Cloud, Automation & Ops

Syms Strategic Group, LLC; Bethesda (MD); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Production Support Engineer to provide day-to-day operational support for cloud-based systems. The role emphasizes rapid problem resolution, documentation, and collaboration with customers and cross-functional teams.

The position requires extensive experience with cloud services (AWS/Azure), Linux/Windows administration, scripting for automation, and CI/CD tools. This is a remote, full-time role supporting VA operations with strict security standards.

Qualifications

• 8+ years in systems engineering or related field, production environments.
• 3+ years with SQL queries and monitoring.
• Experience with AWS/Azure cloud services and cloud-native tools.
• Strong Linux/Unix and Windows administration.
• Proficient in scripting for automation (Python/Bash/PowerShell).
• Experience with IaC and CI/CD pipelines.
• Familiarity with Git and modern CI/CD tools.
• Security best practices and audits in production systems.

Responsibilities

• Provide高level daily operational support for complex cloud-based applications.
• Develop solutions for routine technical problems of limited scope.
• Maintain documentation and report status to management.
• Collaborate with customers and cross-functional teams to ensure service reliability.
• Manage installation/maintenance of computing infrastructure and assets.
• Implement continuous improvement in IT systems and procedures.
• Assist with security/compliance activities and audits.

Skills

Cloud experience

Linux/Unix

Windows

Scripting (Python, Bash, PowerShell)

Automation (Ansible, Puppet, Chef,Salt

IaC (CloudFormation)

Monitoring (CloudWatch, Dynatrace)

Networking basics

Git & CI/CD (GitHub Actions, CodeBuild

Education

Bachelor’s degree in Computer Science or related

Tools

AWS

Azure

GitHub Actions

CodeBuild

CodeDeploy

Ansible

Puppet

Chef

SaltStack

Job description

Syms Strategic Group, LLC is seeking a Production Support Engineer to provide day-to-day operational support for cloud-based systems. The role emphasizes rapid problem resolution, documentation, and collaboration with customers and cross-functional teams.

The position requires extensive experience with cloud services (AWS/Azure), Linux/Windows administration, scripting for automation, and CI/CD tools. This is a remote, full-time role supporting VA operations with strict security standards.