Remote Production Support Engineer - Cloud Ops & Automation

Syms Strategic Group, LLC; Tysons (VA); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC seeks a Production Support Engineer to support VA cloud systems remotely. The role emphasizes production stability, incident response, and collaboration with cross-functional teams.

Required are 8+ years in systems engineering, strong AWS/Azure experience, and scripting with Python/PowerShell. A Public Trust clearance is preferred and on-call availability may be needed.

Qualifications

• 8+ years of experience in systems engineering or a related field in production environments.
• 3+ years of experience with SQL queries and monitoring.
• Experience with AWS and Azure Cloud services (S3, Step Functions, Batch, CloudWatch).

Responsibilities

• Provide high-level day-to-day operational support of complex application cloud systems.
• Develop solutions to routine technical problems of limited scope.
• Document problems and report status to stakeholders; maintain system stability.

Skills

AWS Cloud

Azure Cloud

Linux/Unix

Windows OS

Python scripting

PowerShell

Bash scripting

Ansible

Git & CI/CD

SQL & RDS

Education

Bachelor's degree in Computer Science, Information Technology, Systems Engineering

Tools

GitHub Actions

CodeBuild

CodeDeploy

Terraform

CloudFormation

Job description

Syms Strategic Group, LLC seeks a Production Support Engineer to support VA cloud systems remotely. The role emphasizes production stability, incident response, and collaboration with cross-functional teams.

Required are 8+ years in systems engineering, strong AWS/Azure experience, and scripting with Python/PowerShell. A Public Trust clearance is preferred and on-call availability may be needed.