Remote Production Support Engineer - Cloud Systems & Automation

Syms Strategic Group, LLC; Gainesville (FL); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Production Support Engineer to provide high-level operational support for complex application cloud systems in a remote role. You will work with the VA department to maintain stability and security across AWS/Azure environments. The position requires 8+ years in systems engineering, strong Linux/Windows skills, scripting and automation experience, and the ability to work on-call.

U.S. citizenship and Public Trust clearance are required.

Qualifications

• 8+ years in systems engineering or a related field.
• Production environments experience.
• Experience with cloud platforms and security standards.

Responsibilities

• Provide high-level day-to-day production support for complex cloud systems.
• Document and track issues, coordinating with teams to resolve.
• Assist with on-call production support and incident response.

Skills

AWS/Azure Cloud

Linux/Windows

Automation scripting

IaC / CloudFormation

Monitoring tools

Security/compliance

VPN networking

Git/GitHub Actions

Education

Bachelor's degree

Tools

Git

GitHub Actions

AWS CodeBuild

CodeDeploy

CloudFormation

Job description

Syms Strategic Group, LLC is seeking a Production Support Engineer to provide high-level operational support for complex application cloud systems in a remote role. You will work with the VA department to maintain stability and security across AWS/Azure environments. The position requires 8+ years in systems engineering, strong Linux/Windows skills, scripting and automation experience, and the ability to work on-call.

U.S. citizenship and Public Trust clearance are required.