Remote Cloud Production Support Engineer

Syms Strategic Group, LLC; Salisbury (MD); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Production Support Engineer to provide high-level operational support for cloud-based systems. This remote role requires strong Linux/Windows, scripting, and automation skills, with significant experience in AWS/Azure, CI/CD, and security best practices.

The candidate will work with VA department stakeholders and must be US-based. Minimum 8+ years in systems engineering, 3+ years SQL/monitoring experience, and a Public Trust (MBI) clearance are preferred.

Qualifications

• 8+ years of experience in systems engineering or related field, production environments.
• 3+ years of experience with SQL queries and monitoring.
• Experience managing and maintaining large-scale production systems.

Responsibilities

• Provide high-level day-to-day operational support for complex cloud-based systems.
• Develop solutions to routine technical problems of limited scope.
• Document problems and communicate status to users and management.
• Assist with maintenance, installation, and CI/CD related tasks.
• Collaborate with development, operations, and security teams to ensure smooth production operations.

Skills

AWS

Azure

Linux

Windows

Python

Bash

PowerShell

Ansible

Puppet

Chef

SaltStack

IaC

CloudFormation

Git

GitHub Actions

CodeBuild

CodeDeploy

Monitoring

DynamoDB

SQL

Networking

Security

Education

Bachelor's degree in CS/IT/SE

Tools

Git

GitHub Actions

CodeBuild

CodeDeploy

Ansible

Puppet

Chef

SaltStack

AWS CloudFormation

RDS/Oracle

Job description

Syms Strategic Group, LLC is seeking a Production Support Engineer to provide high-level operational support for cloud-based systems. This remote role requires strong Linux/Windows, scripting, and automation skills, with significant experience in AWS/Azure, CI/CD, and security best practices.

The candidate will work with VA department stakeholders and must be US-based. Minimum 8+ years in systems engineering, 3+ years SQL/monitoring experience, and a Public Trust (MBI) clearance are preferred.