Remote Production & Listing Specialist

CDS Global; Lake Michigan Beach (MI); Remote; USD 66,000 - 70,000; Full time

Benefits offered by this job

Remote-friendly

Hybrid work option

Medical, dental and vision insurance (

401(k) match

Employee Resource Groups

Job summary

Hearst Magazines invites you to join Bring a Trailer as a Production Specialist, shaping how standout vehicles appear to a global audience. You’ll guide sellers from submission to a successful auction, coordinating with internal teams and delivering proactive, empathic support.

The role is full-time with remote eligibility across the U.S. and a focus on accuracy, clear communication, and efficient production of high-quality listings.

Qualifications

• 2+ years of experience in customer support, content production, technical writing, automotive services, or a related field (or equivalent experience)
• Strong writing and editing skills with an ability to present detailed information clearly and accurately
• Excellent interpersonal skills with a customer-first mindset and a professional, approachable communication style
• Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment
• Demonstrated ability to handle sensitive information with discretion and build trust with stakeholders
• Problem-solving mindset with the ability to navigate challenges independently while knowing when to elevate
• Interest in or knowledge of collector cars and automotive culture; hands-on automotive experience is a plus
• Adaptable, proactive, and eager to support evolving team and business needs

Responsibilities

• Prepare auction listings by organizing seller-submitted data and photos in accordance with Bring a Trailer standards
• Coordinate with sellers and internal teams to incorporate updates and ensure listing accuracy and completeness
• Serve as the primary point of contact for sellers during the pre-auction phase, delivering timely and professional communication
• Provide high-quality customer support by answering questions, offering guidance, and addressing concerns with empathy
• Manage and prioritize a high-volume pipeline of listings at various stages to meet daily production goals
• Track listings through internal systems and act as the subject matter expert on each listing’s history
• Collaborate cross-functionally to ensure a smooth transition from listing creation to auction launch
• Contribute to special projects and process improvements as needed

Skills

Customer support

Content production

Technical writing

Automotive knowledge

Attention to detail

Communication skills

Job description

Hearst Magazines invites you to join Bring a Trailer as a Production Specialist, shaping how standout vehicles appear to a global audience. You’ll guide sellers from submission to a successful auction, coordinating with internal teams and delivering proactive, empathic support.

The role is full-time with remote eligibility across the U.S. and a focus on accuracy, clear communication, and efficient production of high-quality listings.