Remote Auto Listings Production Specialist

CDS Global; Providence (RI); Remote; USD 66,000 - 70,000; Full time

Benefits offered by this job

Medical insurance from Day 1

Dental insurance

Vision insurance

401(k) with company match

Hybrid/remote work options

Job summary

Hearst Magazines’ Bring a Trailer unit seeks a Production Specialist to shape how standout vehicles are presented to a global audience, guiding sellers from submission to a successful auction.

You will coordinate listings, communicate with sellers, and ensure accuracy while delivering high-quality support in a fast-paced environment. This full-time, remote role allows flexible scheduling and collaboration with cross-functional teams.

Qualifications

• 2+ years of experience in customer support, content production, technical writing, automotive services, or related field.
• Strong writing and editing skills with ability to present detailed information clearly and accurately.
• Excellent interpersonal skills with a customer-first mindset and a professional, approachable communication style.
• Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.
• Demonstrated discretion with sensitive information and ability to build trust with stakeholders.
• Problem-solving mindset with ability to navigate challenges independently while knowing when to escalate.
• Interest in collector cars and automotive culture; hands-on automotive experience is a plus.
• Adaptable, proactive, and eager to support evolving team and business needs.

Responsibilities

• Prepare auction listings by organizing seller-submitted data and photos in accordance with Bring a Trailer standards.
• Coordinate with sellers and internal teams to incorporate updates and ensure listing accuracy and completeness.
• Serve as the primary point of contact for sellers during the pre-auction phase, delivering timely and professional communication.
• Provide high-quality customer support by answering questions, offering guidance, and addressing concerns with empathy.
• Manage and prioritize a high-volume pipeline of listings at various stages to meet daily production goals.
• Track listings through internal systems and act as the subject matter expert on each listing’s history.
• Collaborate cross-functionally to ensure a smooth transition from listing creation to auction launch.
• Contribute to special projects and process improvements as needed.

Skills

Customer support

Content production

Technical writing

Writing and editing

Interpersonal skills

Organizational skills

Automotive knowledge

Tools

CRM systems

Listing management software

Job description

Hearst Magazines’ Bring a Trailer unit seeks a Production Specialist to shape how standout vehicles are presented to a global audience, guiding sellers from submission to a successful auction.

You will coordinate listings, communicate with sellers, and ensure accuracy while delivering high-quality support in a fast-paced environment. This full-time, remote role allows flexible scheduling and collaboration with cross-functional teams.