Remote Production Specialist: Car Listings & Auctions

CDS Global; Rhode Island; Remote; USD 66,000 - 70,000; Full time

Benefits offered by this job

Work with the Best

Grow Your Skills

Work-Life Harmony

Foster Connection & Belonging

Wellness First

Plan for Your Financial Future

Job summary

Hearst Magazines is seeking a Production Specialist for Bring a Trailer to shape how standout vehicles are presented to a global audience. You will guide sellers from submission to a successful auction experience, coordinating with internal teams and ensuring accurate listings with professional communication.

The role emphasizes strong writing, organization, and customer service in a fast-paced environment.

Qualifications

• 2+ years of experience in customer support, content production, technical writing, automotive services, or a related field (or equivalent experience)
• Strong writing and editing skills with an ability to present detailed information clearly and accurately
• Excellent interpersonal skills with a customer-first mindset and a professional, approachable communication style
• Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment
• Demonstrated ability to handle sensitive information with discretion and build trust with stakeholders
• Problem-solving mindset with the ability to navigate challenges independently while knowing when to elevate
• Interest in or knowledge of collector cars and automotive culture; hands-on automotive experience is a plus
• Adaptable, proactive, and eager to support evolving team and business needs

Responsibilities

• Prepare auction listings by organizing seller-submitted data and photos in accordance with Bring a Trailer standards
• Coordinate with sellers and internal teams to incorporate updates and ensure listing accuracy and completeness
• Serve as the primary point of contact for sellers during the pre-auction phase, delivering timely and professional communication
• Provide high-quality customer support by answering questions, offering guidance, and addressing concerns with empathy
• Manage and prioritize a high-volume pipeline of listings at various stages to meet daily production goals
• Track listings through internal systems and act as the subject matter expert on each listing’s history
• Collaborate cross-functionally to ensure a smooth transition from listing creation to auction launch
• Contribute to special projects and process improvements as needed

Skills

Customer support

Content production

Technical writing

Attention to detail

Communication

Interpersonal skills

Problem solving

Automotive knowledge

Adaptability

Job description

Hearst Magazines is seeking a Production Specialist for Bring a Trailer to shape how standout vehicles are presented to a global audience. You will guide sellers from submission to a successful auction experience, coordinating with internal teams and ensuring accurate listings with professional communication.

The role emphasizes strong writing, organization, and customer service in a fast-paced environment.