Remote Product Systems Analyst: Tech & Customer Solutions

Cardinal Health; Madison (WI); Remote; USD 82,000 - 117,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Short- and long-term disability

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a Product Systems Analyst to bridge business needs with IT, focusing on 3rd party TMS platforms and data-driven improvements. You will collaborate with engineers and external providers, analyze requirements, and help deliver timely solutions.

The role requires strong technical, analytical, and communication skills, plus experience with SQL, APIs, and diagnostics tools. A team-oriented, adaptable mindset is essential for success in a fast-paced environment.

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred.
• 4-8 years of experience, preferred.
• Technical aptitude with scripting (e.g. Python), SQL, and API testing (e.g. Postman, Bruno).
• Technical aptitude with application diagnostics and debugging (e.g. Dynatrace, Splunk).
• Agile/Scrum/Kanban team experience, Jira and ServiceNow experience preferred.
• Ability to multi-task and manage multiple assignments.
• Strong communication skills and the ability to explain decisions, ask questions, discuss requirements, and speak with stakeholders and internal customers.
• Passionate about helping customers and meeting business objectives.
• Java or other programming experience preferred.
• Sales or customer service experience would be desirable.

Responsibilities

• Specialize in understanding key technical features of existing 3rd party TMS platforms.
• Partner with IT team members to perform integration implementation and testing.
• Attend customer meetings, listen and analyze customer needs, and present possible solutions to stakeholders.
• Meet with stakeholders, analyze business needs, and communicate to IT teams.
• Set clear expectations with stakeholders.
• Ensure timely delivery of deliverables.
• Maintain alignment with internal CAH business and IT stakeholders.
• Take reports of defects, bugs, issues, and create incident tickets and resolve.
• Define and operationalize role.
• Query SQL databases to answer questions.

Skills

Python

SQL

APIs

Agile/Scrum/Kanban

Communication skills

Multi-tasking

Problem solving

Education

Bachelor's degree in related field

Tools

Jira

ServiceNow

Dynatrace

Splunk

Postman

Bruno

Job description

Cardinal Health is seeking a Product Systems Analyst to bridge business needs with IT, focusing on 3rd party TMS platforms and data-driven improvements. You will collaborate with engineers and external providers, analyze requirements, and help deliver timely solutions.

The role requires strong technical, analytical, and communication skills, plus experience with SQL, APIs, and diagnostics tools. A team-oriented, adaptable mindset is essential for success in a fast-paced environment.