Product Systems Analyst: IT-Business Liaison & SQL Expert

Cardinal Health, Inc.; United States; On-site; USD 82,000 - 117,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k savings plan

Paid time off

Job summary

Cardinal Health is seeking a Product Systems Analyst to bridge business needs with IT, focusing on 3rd-party TMS integrations and API testing. You will collaborate with engineers, attend customer meetings, and translate requirements into actionable IT specifications.

The role emphasizes technical diagnostics using tools like Dynatrace and Splunk, agile workflows, and strong communication to ensure on-time delivery and stakeholder alignment.

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred.
• 4-8 years of experience, preferred.
• Technical aptitude with scripting (e.g. Python), SQL, and API testing (e.g. Postman, Bruno).
• Technical aptitude with application diagnostics and debugging (e.g. Dynatrace, Splunk).
• Agile/Scrum/Kanban team experience, Jira and ServiceNow experience preferred.

Responsibilities

• Specialize in understanding key technical features of existing 3rdparty TMS platforms.
• Partner with IT team members to perform integration implementation and testing.
• Attend customer meetings, listen and analyze customer needs, and present possible solutions to stakeholders.
• Meet with stakeholders, analyze business needs, and communicate to IT teams.
• Set clear expectations with stakeholders.
• Ensure timely delivery of deliverables.
• Maintain alignment with internal CAH business and IT stakeholders.
• Take reports of defects, bugs, issues, and create incident tickets and resolve.
• Query SQL databases to answer questions.

Skills

Python scripting

SQL

API testing

Agile/Scrum/Kanban

Communication

Java

Customer-focused

Education

Bachelor's degree or equivalent

Tools

Dynatrace

Splunk

Jira

ServiceNow

Job description

Cardinal Health is seeking a Product Systems Analyst to bridge business needs with IT, focusing on 3rd-party TMS integrations and API testing. You will collaborate with engineers, attend customer meetings, and translate requirements into actionable IT specifications.

The role emphasizes technical diagnostics using tools like Dynatrace and Splunk, agile workflows, and strong communication to ensure on-time delivery and stakeholder alignment.