Remote Product Systems Analyst IT/Business Liaison

Cardinal Health; Helena (MT); Remote; USD 82,000 - 117,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Health savings account

401k savings plan

Access to wages before pay day

Flexible spending accounts

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a Product Systems Analyst to bridge business and IT for the OptiFreight IT team. You will analyze customer needs, define requirements, and collaborate with engineers and external providers on integrations and tests.

The role requires strong technical, analytical, and communication skills, plus experience with scripting, SQL, API testing, and Agile methodologies. Remote-friendly position with broad stakeholder engagement.

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred
• 4-8 years of experience, preferred
• Technical aptitude with scripting (e.g. Python), SQL, and API testing (e.g. Postman, Bruno)
• Technical aptitude with application diagnostics and debugging (e.g. Dynatrace, Splunk)
• Agile/Scrum/Kanban team experience, Jira and ServiceNow experience preferred
• Ability to multi-task and manage multiple assignments
• Strong communication skills and the ability to explain decisions, ask questions, discuss requirements, and speak with stakeholders and internal customers
• Passionate about helping customers and meeting business objectives
• Java or other programming experience preferred
• Sales or customer service experience would be desirable.

Responsibilities

• Specialize in understanding key technical features of existing 3rd party TMS platforms
• Partner with IT team members to perform integration implementation and testing
• Attend customer meetings, listen and analyze customer needs, and present possible solutions to stakeholders
• Meet with stakeholders, analyze business needs, and communicate to IT teams
• Set clear expectations with stakeholders
• Ensure timely delivery of deliverables
• Maintain alignment with internal CAH business and IT stakeholders
• Take reports of defects, bugs, issues, and create incident tickets and resolve
• Define and operationalize role
• Query SQL databases to answer questions

Skills

Python scripting

SQL

API testing

Agile/Scrum/Kanban

Jira/ServiceNow

Communication skills

Java programming

Customer service experience

Education

Bachelor's degree

Tools

Dynatrace

Splunk

Postman

Bruno

Job description

Cardinal Health is seeking a Product Systems Analyst to bridge business and IT for the OptiFreight IT team. You will analyze customer needs, define requirements, and collaborate with engineers and external providers on integrations and tests.

The role requires strong technical, analytical, and communication skills, plus experience with scripting, SQL, API testing, and Agile methodologies. Remote-friendly position with broad stakeholder engagement.