Remote Product Systems Analyst: Tech Liaison & Solutions

Cardinal Health; Carson City (NV); Remote; USD 82,000 - 117,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k savings plan

Paid time off

Job summary

Cardinal Health is seeking a Product Systems Analysis specialist for its OptiFreight IT Team to bridge business needs and technical delivery. You will analyze customer requirements, partner with IT and external providers, and drive timely solutions.

The role emphasizes strong diagnostic skills, stakeholder communication, and hands-on work with TMS platforms, SQL, and API testing in a remote-friendly environment.

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred.
• 4-8 years of experience, preferred.
• Technical aptitude with scripting (e.g. Python), SQL, and API testing (e.g. Postman, Bruno).
• Technical aptitude with application diagnostics and debugging (e.g. Dynatrace, Splunk).
• Agile/Scrum/Kanban team experience, Jira and ServiceNow experience preferred.
• Ability to multi-task and manage multiple assignments.
• Strong communication skills and the ability to explain decisions, ask questions, discuss requirements, and speak with stakeholders and internal customers.
• Passionate about helping customers and meeting business objectives.
• Java or other programming experience preferred.
• Sales or customer service experience would be desirable.

Responsibilities

• Specialize in understanding key technical features of existing 3rd party TMS platforms.
• Partner with IT team members to perform integration implementation and testing.
• Attend customer meetings, listen and analyze customer needs, and present possible solutions to stakeholders
• Meet with stakeholders, analyze business needs, and communicate to IT teams
• Set clear expectations with stakeholders
• Ensure timely delivery of deliverables
• Maintain alignment with internal CAH business and IT stakeholders
• Take reports of defects, bugs, issues, and create incident tickets and resolve
• Define and operationalize role
• Query SQL databases to answer questions

Skills

Python scripting

SQL

API testing

Dynatrace

Splunk

Agile/Scrum/Kanban

Jira

ServiceNow

Communication skills

Java

Education

Bachelor's degree

Tools

Postman

Bruno

Dynatrace

Splunk

Jira

ServiceNow

Job description

Cardinal Health is seeking a Product Systems Analysis specialist for its OptiFreight IT Team to bridge business needs and technical delivery. You will analyze customer requirements, partner with IT and external providers, and drive timely solutions.

The role emphasizes strong diagnostic skills, stakeholder communication, and hands-on work with TMS platforms, SQL, and API testing in a remote-friendly environment.