Remote Product Success Intern – Summer 2027

EnerSys Delaware Inc.; Bozeman (MT); Remote; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Paid holidays

Remote internship

Job summary

EnerSys Delaware Inc. is seeking a Product Success Intern to help improve employee and customer experience and drive adoption of EnerSys digital solutions, including customer portals and connected products. The internship is remote in the USA for Summer 2027, May/June 2027 to August 2027.

The ideal candidate is curious, analytical, customer-focused, and passionate about understanding what makes customers successful; pursuing a Bachelor's in Business, Marketing, or related field.

Qualifications

• Pursuing a Bachelor's degree in Business, Marketing, Customer Experience, or related field.
• Strong communication and interpersonal skills.
• Analytical mindset with interest in understanding customer behavior and business processes.
• Comfortable conducting interviews and presenting findings.

Responsibilities

• Support customer adoption and engagement initiatives for customer-facing digital platforms.
• Help develop and improve processes for collecting customer feedback across the customer journey.
• Assist with VOC programs, surveys, interviews, and customer research activities.
• Document insights from customer interviews across personas including executives and frontline teams.
• Analyze portal usage data and customer behavior to identify improvement opportunities.
• Help establish scalable methods for gathering feedback as portal adoption grows.
• Support development of customer success metrics, dashboards, and adoption reporting.

Skills

Communication skills

Interpersonal skills

Analytical mindset

Interviewing

Excel

PowerPoint

SaaS interest

Product management interest

Education

Bachelor's degree in Business or related field

Tools

CRM systems

Survey tools

Analytics platforms

Reporting tools

Job description

EnerSys Delaware Inc. is seeking a Product Success Intern to help improve employee and customer experience and drive adoption of EnerSys digital solutions, including customer portals and connected products. The internship is remote in the USA for Summer 2027, May/June 2027 to August 2027.

The ideal candidate is curious, analytical, customer-focused, and passionate about understanding what makes customers successful; pursuing a Bachelor's in Business, Marketing, or related field.