Remote Process Server Performance Coach

ABC Legal Services; Central City (KY); Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

401(k) with company matching

Paid time off

7 Paid company holidays

4 Floating holidays per-year

Life Insurance and AD&D Insurance

Long Term Disability

Health Care Reimbursement Flexible Sp.

Dependent Care Flexible Spending Plan

EAP (Employee Assistance Program)

Pet Insurance

Job summary

ABC Legal Services in the United States seeks a Process Server Performance Specialist to drive performance of our process server network. You will coach underperforming servers, set clear expectations, and use data to guide improvements, working with Recruiting and Leadership to ensure coverage and alignment.

This remote role requires strong communication, coaching experience, and the ability to analyze workflows to remove blockers and boost timely job completion.

Qualifications

• Experience training and/or coaching.
• Excellent written and verbal communication skills.
• Ability to analyze processes and recommend improvements.

Responsibilities

• Provide training and coaching to underperforming process servers.
• Review performance data and communicate clear improvement expectations.
• Coordinate with Recruiting to ensure adequate coverage and accountability.

Skills

Experience training and/or coaching

Excellent written and verbal comms

Analyze processes and recommend

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel)

Job description

ABC Legal Services in the United States seeks a Process Server Performance Specialist to drive performance of our process server network. You will coach underperforming servers, set clear expectations, and use data to guide improvements, working with Recruiting and Leadership to ensure coverage and alignment.

This remote role requires strong communication, coaching experience, and the ability to analyze workflows to remove blockers and boost timely job completion.