Remote Process Improvement Lead for Operational Excellence

Humana Inc; Lincoln (NE); Remote; USD 95,000 - 131,000; Full time

Job summary

Humana Inc. is seeking a remote Process Improvement Lead to coordinate enterprise-wide operational initiatives within the CPES portfolio. You will drive process design, standardization, and governance, while partnering with leaders across functions to ensure readiness and measurable outcomes.

Responsibilities include developing integrated project plans, monitoring risks, and preparing executive dashboards. The role supports cross-functional delivery in a remote, payor-focused environment with

Qualifications

• Lean Six Sigma Green Belt and Black Belt certification
• 4+ years coordinating enterprise-level operational processes, projects, governance activities, or cross-functional workstreams
• Strong organizational skills with the ability to manage multiple workstreams, deadlines, stakeholder groups, and competing priorities
• Demonstrated ability to maintain project plans, timelines, process documentation, decision logs, action logs, and governance materials
• Strong written and verbal communication skills, with the ability to coordinate effectively across cross-functional teams
• Ability to work cross-functionally and influence accountability without direct authority

Responsibilities

• Lead the planning, execution, and coordination of operational initiatives and strategic workstreams, ensuring alignment with organizational objectives.
• Develop and maintain integrated project plans, timelines, milestones, deliverables, dependencies, and implementation activities.
• Monitor progress, identify and mitigate risks, barriers, and resource constraints, and drive resolution of issues impacting successful execution.
• Lead operational readiness activities to ensure teams, processes, and stakeholders are prepared for successful implementation and adoption.

Skills

Cross-functional coordination

Project management

Data-driven decision-making

Process documentation

Education

Bachelor's Degree in Business Administration

Healthcare Administration or related field

Job description

Humana Inc. is seeking a remote Process Improvement Lead to coordinate enterprise-wide operational initiatives within the CPES portfolio. You will drive process design, standardization, and governance, while partnering with leaders across functions to ensure readiness and measurable outcomes.

Responsibilities include developing integrated project plans, monitoring risks, and preparing executive dashboards. The role supports cross-functional delivery in a remote, payor-focused environment with