Remote Print IT Help Desk Specialist

Gfi-Digital-Inc.; Hazelwood (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

GFI Office Equipment is seeking a Help Desk professional for the Print IT support team in Missouri. You will be the first responder for MFP and MPS customers, providing quick, on-site not required tasks support and handling IT service calls efficiently.

Responsibilities include installing drivers on PC/MAC, addressing non-hardware printing issues, answering inquiries about equipment, and training end users to operate machines effectively.

Qualifications

• Basic understanding of networking and PCs.
• Certifications such as A+ or Network+ preferred.

Responsibilities

• Install print drivers (PC or MAC).
• Troubleshoot non-hardware printing issues.
• Answer general inquiries about client’s equipment.
• Training end users on proper machine function.

Skills

Networking basics

PC fundamentals

Communication skills

Job description

GFI Office Equipment is seeking a Help Desk professional for the Print IT support team in Missouri. You will be the first responder for MFP and MPS customers, providing quick, on-site not required tasks support and handling IT service calls efficiently.

Responsibilities include installing drivers on PC/MAC, addressing non-hardware printing issues, answering inquiries about equipment, and training end users to operate machines effectively.