Print IT Field Tech: Network & Print Expert

GFI Digital; Little Rock (AR); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(k) with company match

Referral bonus program

Medical, Dental, and Vision Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Life Insurance, STD, LTD and AD&D

Employee Assistance Program (EAP)

Paid Time Off starting on hire date

Sick Time Off

Employee Discount Program

Job summary

GFI Digital is seeking a Print IT Field Support IT Technician to install, support, and repair printing, scanning, and network connectivity issues related to GFI's MFPs and software. This highly technical role demands strong computer, network, and software knowledge gained through hands-on experience and training.

The ideal candidate will manage a territory, maintain professional relationships with customers and vendors, and contribute to a positive customer experience through precise

Qualifications

• Customer service experience required.
• Valid driver's license required.

Responsibilities

• Install and configure MFPs on customer networks and systems.
• Troubleshoot connectivity, printing, and scanning issues.
• Perform firmware updates and software installations as needed.
• Provide training to customers on equipment and software.

Skills

Customer Service

Education

Valid Driver's License

Job description

GFI Digital is seeking a Print IT Field Support IT Technician to install, support, and repair printing, scanning, and network connectivity issues related to GFI's MFPs and software. This highly technical role demands strong computer, network, and software knowledge gained through hands-on experience and training.

The ideal candidate will manage a territory, maintain professional relationships with customers and vendors, and contribute to a positive customer experience through precise