Print IT Field Technician – Install, Troubleshoot & Repair

GFI Digital; Lowell (AR); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Job summary

GFI Digital is seeking a Print IT Field Support IT Technician to install, support, and repair printing and network connectivity for MFPs and related software. The role requires strong knowledge of computers and networks, plus a positive, team-focused attitude.

Training will cover installation, troubleshooting, and customer training to ensure smooth operations. Qualifications include customer service experience and a valid driver’s license; A+ or Network+ certification is preferred.

Qualifications

• Must have customer service experience.
• Must have valid driver’s license.
• A+ or Network+ certification is preferred.

Responsibilities

• Configure and connect MFPs to customer networks and systems, including drivers and software.
• Troubleshoot connectivity, printing, scanning and network problems related to GFI equipment.
• Update firmware on a wide range of devices.
• Maintain and manage a territory and associated calls and installs.
• Complete administrative tasks accurately and on time.

Skills

Customer Service

Valid Driver's License

Education

A+ or Network+ Certification

Job description

GFI Digital is seeking a Print IT Field Support IT Technician to install, support, and repair printing and network connectivity for MFPs and related software. The role requires strong knowledge of computers and networks, plus a positive, team-focused attitude.

Training will cover installation, troubleshooting, and customer training to ensure smooth operations. Qualifications include customer service experience and a valid driver’s license; A+ or Network+ certification is preferred.