Remote Principal: Relationship & Growth Manager (CAR/LATAM)

Capital One Group; Carson City (NV); Remote; USD 138,000 - 158,000; Full time

Benefits offered by this job

Health benefits

Performance incentives

Remote-Eligible

Job summary

Capital One is seeking a Principal Relationship Management and Business Development Manager (Remote-Eligible) to support day‑to‑day partner operations for the Discover Network in the Caribbean & Central America. This role coordinates with Acquiring and Payment Enablement, and Merchants partners to grow network acceptance and manage accounts.

You will handle pipeline tracking, territory planning, and reporting while representing the network at regional events.

Qualifications

• High School Diploma, GED, or equivalent certification.
• 4+ years of client management, sales support, business development or operational partner management experience within the payments, acquiring, or financial services industry
• Preferred: Bachelor’s Degree
• Fluent in Spanish and English

Responsibilities

• Account coordination with acquiring and enablement partners; support renewal cycles and coordinate with product/marketing for partner adoption of Discover Network tools and programs.
• Execute partner acquisition initiatives and outreach plans to expand Discover Network acquiring acceptance across Caribbean markets.
• Develop territory/prospect plans and engage processor partners for lead generation.
• Track merchant acceptance metrics, pull transaction reporting, and highlight gaps to optimize processing performance.
• Represent Discover Network on-site at regional events to support brand visibility and follow up on leads.
• Review partner volume metrics and elevate performance risks to leadership.
• Coordinate contract terms, amendment workflows, and documentation for partner accounts.
• Drive acceptance campaigns across core regional merchant verticals (Airlines, Hotels, Restaurants, Retail, Travel).
• Research potential acquiring partners, ISOs, gateways, and ATM networks in underserved territories.

Skills

Client management

Sales support

Business development

Partner management

Payments industry

Acquiring

Merchant partnerships

Spanish

Education

Bachelor’s Degree

Job description

Capital One is seeking a Principal Relationship Management and Business Development Manager (Remote-Eligible) to support day‑to‑day partner operations for the Discover Network in the Caribbean & Central America. This role coordinates with Acquiring and Payment Enablement, and Merchants partners to grow network acceptance and manage accounts.

You will handle pipeline tracking, territory planning, and reporting while representing the network at regional events.