Remote Pre-Litigation Case Manager – Pennsylvania

TopDog Law LLC; Pennsylvania; On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Performance-based bonus

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

HSA

Life insurance

Disability coverage

Paid time off

Parental leave

Job summary

TopDog Law LLC is a remote-first personal injury firm that protects clients at every stage, from intake through settlement. The Case Manager will own the client relationship end-to-end, acting as a dedicated advocate who connects clients to the right care and guides cases forward with urgency.

This role emphasizes ownership, meticulous documentation, and collaboration with a high-growth team to deliver exceptional outcomes while maintaining a compassionate, client-centered approach.

Qualifications

• 2–6 years of experience supporting Personal Injury pre-litigation matters in Pennsylvania.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage a high-volume caseload in a fast-paced environment.
• Strong written and verbal communication skills.
• Experience requesting, reviewing, and summarizing medical records and bills.
• Ability to prioritize tasks, meet deadlines, and work independently while collaborating with a team.

Responsibilities

• Own the client relationship from day one through settlement; the Welcome Call is yours and the relationship is yours.
• Be the client's dedicated advocate, connecting them to the right care quickly with confidence and compassion.
• Drive cases forward with urgency, moving through each phase with precision and purpose.
• Build demand packages that tell a compelling story and negotiate toward outcomes that make a real difference for real people.
• Be the source of truth on every case you touch, leveraging cutting-edge technology to stay sharp, move fast, and never let anything slip.
• This is not a hand-off role; it’s full ownership and, for the right person, one of the most impactful seats in the firm.

Skills

Case management

Organizational skills

Communication skills

Medical records review

Prioritization

Independent work

Education

Bachelor's degree or Paralegal Certificate

Tools

Filevine

Clio

SmartAdvocate

Job description

TopDog Law LLC is a remote-first personal injury firm that protects clients at every stage, from intake through settlement. The Case Manager will own the client relationship end-to-end, acting as a dedicated advocate who connects clients to the right care and guides cases forward with urgency.

This role emphasizes ownership, meticulous documentation, and collaboration with a high-growth team to deliver exceptional outcomes while maintaining a compassionate, client-centered approach.