Remote Plumbing Dispatch VA — Housecall Pro

CS Outsource; Puerto Rico; Remote; USD 38.000 - 60.000; Vollzeit

Zusammenfassung

CS Outsource is seeking a proactive Home Services Virtual Assistant to support a busy home services operation. The ideal candidate will have hands-on plumbing industry exposure, manage service appointments, dispatch technicians, and use Housecall Pro to keep records accurate.

You will handle customer inquiries, coordinate schedules, and maintain smooth daily workflows while communicating clearly in English and upholding excellent organizational standards.

Qualifikationen

• Experience in the plumbing/home services industry.
• Hands-on use of Housecall Pro required.
• Proven scheduling, dispatching and field-work workflows.
• Strong English verbal and written communication.
• Excellent organization and ability to multitask in a fast-paced environment.

Aufgaben

• Handle customer inquiries and provide timely information.
• Schedule service appointments and coordinate technician availability.
• Dispatch technicians based on job requirements.
• Manage Housecall Pro records and update job information.
• Follow up with customers on appointments and status.
• Maintain organized records and assist with reports.

Kenntnisse

Customer communication

Scheduling

Dispatching

Administrative support

Workflow management

Multitasking

Time management

Tools

Housecall Pro

Jobbeschreibung

CS Outsource is seeking a proactive Home Services Virtual Assistant to support a busy home services operation. The ideal candidate will have hands-on plumbing industry exposure, manage service appointments, dispatch technicians, and use Housecall Pro to keep records accurate.

You will handle customer inquiries, coordinate schedules, and maintain smooth daily workflows while communicating clearly in English and upholding excellent organizational standards.