Remote Office Manager – Plumbing & Septic (Fully Remote)

Offshore Launch; United States; Remote; USD 40,000 - 70,000; Full time

Job summary

Offshore Launch is a remote agency that supports home service owners with process, technology, and data. We seek an experienced office manager/dispatcher to own calls, scheduling, payments, permits, and invoicing from a remote position.

Responsibilities include answering every call, booking and dispatching via Housecall Pro, collecting deposits, and managing permits and service agreements to keep monthly operations on track.

Qualifications

• 2+ years in office management or dispatch, ideally field service.
• Strong English communication and remote setup.

Responsibilities

• Answer every call and lead; book and dispatch via Housecall Pro.
• Collect deposits, follow up invoices, manage permits and service agreements.

Skills

Office management

Dispatch

Scheduling

Remote work

Tools

Housecall Pro

Job description

• Remote office manager for a US plumbing and septic company.
• Own calls, scheduling, payments, permits, and invoicing.

Responsibilities:

• Answer every call and lead; book and dispatch via Housecall Pro.
• Collect deposits, follow up invoices, manage permits and service agreements.

Success:

• Owner stops dispatching; schedule and payments stay current.
• Permits are tracked and monthly lead reports are sent.

Requirements:

• 2+ years in office management or dispatch, ideally field service.
• Housecall Pro experience preferred; strong English and remote setup.

Offshore Launch

Offshore Launch is a business and growth operations firm that helps home service owners scale through process, technology, and data. They are a people-centered, remote agency with a focus on teamwork, career growth, and work/life balance.