PLUMBING DISPATCHER

Proline Plumbing & Sewer; Vancouver (WA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

PTO

Medical Insurance

Dental and Vision

Life insurance

Job summary

Proline Plumbing & Sewer in Vancouver, WA is seeking a dependable Plumbing Dispatcher to coordinate service calls, schedule jobs, and support field technicians. The role emphasizes handling multi-line phone systems, processing invoices, pulling permits, and providing soft quotes over the phone.

The ideal candidate will be detail-oriented, a strong communicator, and able to multi-task in a fast-paced environment. Dispatch experience is preferred but training is available.

Qualifications

• Must have customer service experience
• Must be able to multitask
• Must be able to self manage
• Pre-employment drug testing
• Pre-employment background check

Responsibilities

• Coordinate service calls and schedule jobs for field technicians
• Support day-to-day office operations and light administrative tasks
• Assist with pulling permits and processing invoices
• Provide soft quotes over the phone and maintain clear communications

Skills

Customer service

Multitask

Self-management

Phone system experience

Invoicing/quotes over phone

Dispatch exposure (preferred)

Job description

Plumbing Dispatcher in Vancouver, WA
Proline Plumbing &Sewer is seeking a dependable and organized Plumbing Dispatcher to join our team. This role involves coordinating service calls, scheduling jobs, and supporting field technicians to ensure smooth daily operations. The ideal candidate will have experience handling multi-line phone systems, processing invoices, pulling permits, and providing soft quotes over the phone. Strong customer service skills and the ability to multi-task in a fast-paced environment are essential. Previous dispatch experience is preferred but not required—we're willing to train the right person. This position also includes light administrative tasks and support with day-to-day office operations. If you’re detail-oriented, a strong communicator, and thrive under pressure, we’d love to hear from you.

Qualifications

• Must have customer service experience
• Must be able to multitask
• Must be able to self manage
• Pre-employment drug testing
• Pre-employment background check

Employment Benefits

• Competitive wages
• Paid Time Off (PTO)
• Medical Insurance
• Dental and Vision
• Life insurance