Remote Planning & Scheduling Specialist

Velvethorizons; Las Vegas (NV); Remote; USD 50,000 - 85,000; Full time

Benefits offered by this job

Flexible remote work environment

Ongoing training opportunities

Professional development resources

Collaborative team environment

Job summary

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. You will gather requirements, propose options for accommodations and transportation, arrange schedules, and document all interactions in our systems.

The ideal candidate is self-motivated, highly organized, and capable of thriving in a deadline-driven, remote team with ongoing training opportunities.

Qualifications

• Strong written and verbal communication skills.
• Proven ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused mindset with problem-solving skills.
• Basic proficiency with online tools and scheduling platforms.
• Fluency in English is required; Spanish language skills are a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal team members to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Excellent communication

Independent work

High organization

Multitasking

Customer focus

Online tools

Attention to detail

English fluency

Tools

Scheduling platforms

Online tools

Job description

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. You will gather requirements, propose options for accommodations and transportation, arrange schedules, and document all interactions in our systems.

The ideal candidate is self-motivated, highly organized, and capable of thriving in a deadline-driven, remote team with ongoing training opportunities.