Remote Planning & Scheduling Specialist

Velvethorizons; Frederick (MD); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote work

Training programs

Professional development

Collaborative team environment

Access to company tools

Job summary

Velvet Horizons is a remote service-oriented organization delivering customized planning and coordination solutions for a diverse client base.

We are seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling, managing requests and logistics for a smooth end-to-end planning process.

The role requires strong communication, independence in a remote environment, excellent organization, and collaboration with the team to improve workflows.

Qualifications

• Strong written and verbal communication skills.
• Ability to work independently in a remote environment.
• Highly organized with strong attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused mindset with problem-solving skills.
• Basic proficiency with online scheduling tools.
• Fluency in English; Spanish is a plus.

Responsibilities

• Coordinate client communications via phone, email, and digital platforms.
• Research and present options for accommodations, transportation, and related services.
• Prepare structured plans and schedule based on client preferences and availability.
• Process reservations and confirm arrangements with third-party providers.
• Provide professional customer support throughout the coordination process.
• Document client interactions and transactions in company systems.
• Collaborate with team to improve workflows and service delivery.

Skills

Communication skills

Independent work

Organizational skills

Multitasking

Customer focus

Scheduling tools

English fluency

Job description

Velvet Horizons is a remote service-oriented organization delivering customized planning and coordination solutions for a diverse client base.

We are seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling, managing requests and logistics for a smooth end-to-end planning process.

The role requires strong communication, independence in a remote environment, excellent organization, and collaboration with the team to improve workflows.