Remote Planning & Coordination Specialist

Velvethorizons; Reno (NV); Remote; USD 52,000 - 82,000; Full time

Benefits offered by this job

Flexible remote work environment

Performance-based compensation

Training and development opportunities

Access to company-supported resources

Collaborative team environment

Job summary

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. You will manage client requests, organize logistics, and ensure a smooth, end-to-end planning process.

Ideal candidates are self-motivated, highly organized, and communicate clearly by phone, email, and digital platforms. You will document interactions, handle multiple tasks, and collaborate with the team to improve service delivery.

Qualifications

• Strong written and verbal communication.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused mindset with problem-solving skills.
• Basic proficiency with online tools and scheduling platforms.
• Fluency in English is required; Spanish language skills are a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal team members to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Communication

Remote work

Organization

Time management

Customer focus

Scheduling tools

English fluency

Tools

Scheduling platforms

Online tools

Job description

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. You will manage client requests, organize logistics, and ensure a smooth, end-to-end planning process.

Ideal candidates are self-motivated, highly organized, and communicate clearly by phone, email, and digital platforms. You will document interactions, handle multiple tasks, and collaborate with the team to improve service delivery.