Remote Planning & Client Coordination Specialist

Velvethorizons; Kenosha (WI); Remote; USD 55,000 - 75,000; Full time

Job summary

Velvet Horizons is a fully remote planning and coordination service provider seeking a detail-oriented Planning Consultant to support clients with scheduling and logistics. You will gather requirements, propose options, arrange reservations, and maintain precise records to ensure smooth project execution.

The role emphasizes independent work, strong organization, and exceptional communication. It offers a flexible remote environment with ongoing training and development opportunities to enhance

Qualifications

• Strong written and verbal communication skills.
• Proven ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused mindset with problem-solving skills.
• Basic proficiency with online tools and scheduling platforms.
• Fluency in English is required; Spanish language skills are a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal team members to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Communication

Remote work

Organizational skills

Multitasking

Customer focus

Scheduling tools

English fluency

Spanish a plus

Job description

Velvet Horizons is a fully remote planning and coordination service provider seeking a detail-oriented Planning Consultant to support clients with scheduling and logistics. You will gather requirements, propose options, arrange reservations, and maintain precise records to ensure smooth project execution.

The role emphasizes independent work, strong organization, and exceptional communication. It offers a flexible remote environment with ongoing training and development opportunities to enhance