Remote Physician Relations Team Lead (Nationwide)

Cardinal Health; Topeka (KS); Remote; USD 107,000 - 168,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

FlexPay

Flexible spending accounts (FSAs)

Short- and long-term disability

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a Physician Relations Team Manager to lead daily operations, coach staff, and drive outreach across the United States. This remote role requires 10–15% travel and close collaboration with clinical service lines to support new patient referrals and scheduling.

You will establish performance metrics, lead quarterly planning, and develop data-driven outreach strategies using CRM and claims data to grow referrals while ensuring smooth operations.

Qualifications

• 8-12 years of experience, preferred
• Bachelor’s degree in related field, or equivalent work experience, preferred
• Travel requirement: 10%-15%

Responsibilities

• Manage daily operations of the physician relations team, including hiring, onboarding, performance management, and coaching.
• Establish performance metrics and quarterly productivity goals to align with new patient volume targets for each clinical service line.
• Coach, evaluate, and monitor the sales/outreach skills of team members as they engage with physician offices and their staff.
• Lead quarterly and annual target account planning, goal setting, and conduct regular team and 1:1 check-ins to measure progress.
• Develop outreach strategies using CRM data and third-party claims intelligence data to identify and capture new referral sources.
• Analyze market trends and physician referral patterns to measure the precise impact and ROI of all physician relations outreach campaigns.
• Influence new patient acquisition processes with practice operations leaders to improve access, leverage technology, and remove barriers causing patient friction
• Gather field intelligence and provide feedback to leadership regarding new patient scheduling, referral management processes, competitor tactics, and shifting doctor needs.

Education

Bachelor’s degree or equivalent

Job description

Cardinal Health is seeking a Physician Relations Team Manager to lead daily operations, coach staff, and drive outreach across the United States. This remote role requires 10–15% travel and close collaboration with clinical service lines to support new patient referrals and scheduling.

You will establish performance metrics, lead quarterly planning, and develop data-driven outreach strategies using CRM and claims data to grow referrals while ensuring smooth operations.