Remote Physician Relations Team Lead | Strategy & Growth

Cardinal Health; Boise (ID); Remote; USD 107,000 - 168,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k savings plan

Paid time off

HSA

FSAs

Disability coverage

Parental leave

Work-Life resources

Job summary

Cardinal Health is seeking a Physician Relations Team Manager to oversee daily operations of the physician relations team and drive referral strategies across the U.S. This fully remote role requires 10-15% travel and focuses on performance management and data-driven outreach.

Responsibilities include coaching, target planning, and leveraging CRM and claims data to optimize new referral sources and patient access. Candidates should have 8–12 years of experience and a relevant bachelor's degree.

Qualifications

• 8-12 years of experience, preferred
• Bachelor’s degree in related field, or equivalent work experience, preferred
• Prior experience working with primary care, specialty care, or value-based care physicians or physician groups, preferred
• Travel requirement: 10%-15%

Responsibilities

• Manage daily operations of the physician relations team, including hiring, onboarding, performance management, and coaching.
• Establish performance metrics and quarterly productivity goals to align with new patient volume targets for each clinical service line.
• Coach, evaluate, and monitor the sales/outreach skills of team members as they engage with physician offices and their staff.
• Lead quarterly and annual target account planning, goal setting, and conduct regular team and 1:1 check-ins to measure progress.
• Develop outreach strategies using CRM data and third-party claims intelligence data to identify and capture new referral sources.
• Analyze market trends and physician referral patterns to measure the precise impact and ROI of all physician relations outreach campaigns.
• Influence new patient acquisition processes with practice operations leaders to improve access, leverage technology, and remove barriers causing patient friction
• Gather field intelligence and provide feedback to leadership regarding new patient scheduling, referral management processes, competitor tactics, and shifting doctor needs.

Skills

Leadership

Team management

Coaching

CRM analytics

Strategic planning

Market analysis

Education

Bachelor’s degree or equivalent

Tools

CRM software

Data analysis tools

Job description

Cardinal Health is seeking a Physician Relations Team Manager to oversee daily operations of the physician relations team and drive referral strategies across the U.S. This fully remote role requires 10-15% travel and focuses on performance management and data-driven outreach.

Responsibilities include coaching, target planning, and leveraging CRM and claims data to optimize new referral sources and patient access. Candidates should have 8–12 years of experience and a relevant bachelor's degree.