Remote Physician Relations Team Manager

Cardinal Health; Augusta (ME); Remote; USD 107,000 - 168,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Health savings account

401k plan

MyFlexPay access

FSAs

Disability coverage

Work-Life resources

Parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a Physician Relations Team Manager to oversee the daily operations of the physician relations team on a country-wide remote basis. This role involves travel across the United States (10–15%) and close collaboration with clinical service lines to align outreach with patient volume targets.

Responsibilities include hiring, coaching, and performance management, plus developing strategies using CRM data to identify referral sources and measure ROI of outreach campaigns.

Qualifications

• 8-12 years of experience, preferred
• Travel requirement: 10%-15%
• Prior experience working with primary care, specialty care, or value-based care physicians or physician groups, preferred

Responsibilities

• Manage daily operations of the physician relations team, including hiring, onboarding, performance management, and coaching.
• Establish performance metrics and quarterly productivity goals to align with new patient volume targets for each clinical service line.
• Coach, evaluate, and monitor the sales/outreach skills of team members as they engage with physician offices and their staff.
• Lead quarterly and annual target account planning, goal setting, and conduct regular team and 1:1 check-ins to measure progress.
• Develop outreach strategies using CRM data and third-party claims intelligence data to identify and capture new referral sources.
• Analyze market trends and physician referral patterns to measure the precise impact and ROI of all physician relations outreach campaigns.
• Influence new patient acquisition processes with practice operations leaders to improve access, leverage technology, and remove barriers causing patient friction
• Gather field intelligence and provide feedback to leadership regarding new patient scheduling, referral management processes, competitor tactics, and shifting doctor needs.

Education

Bachelor’s degree in related field, or equivalent work experience, preferred

Job description

Cardinal Health is seeking a Physician Relations Team Manager to oversee the daily operations of the physician relations team on a country-wide remote basis. This role involves travel across the United States (10–15%) and close collaboration with clinical service lines to align outreach with patient volume targets.

Responsibilities include hiring, coaching, and performance management, plus developing strategies using CRM data to identify referral sources and measure ROI of outreach campaigns.