Physician Relations Team Lead – Remote (10–15% Travel)

Cardinal Health; United States; Remote; USD 107,000 - 168,000; Full time

Benefits offered by this job

Health benefits

PTO

HSA

401k

MyFlexPay

Job summary

Cardinal Health is seeking a Physician Relations Team Manager to oversee the daily operations of the physician relations team, driving performance and aligning outreach with clinical service line targets across the organization. The role requires leadership, coaching, and strategic planning to support new patient volume and referral development.

You will leverage CRM data and market insights to shape outreach strategies, conduct quarterly planning, and collaborate with operations leaders to

Qualifications

• 8-12 years experience in related roles.
• Bachelor’s degree preferred or equivalent work experience.
• Preferred experience with primary care, specialty care, or value-based care physicians or physician groups.
• Travel requirement: 10%-15%.

Responsibilities

• Manage daily operations of the physician relations team, including hiring, onboarding, performance management, and coaching.
• Establish performance metrics and quarterly productivity goals to align with new patient volume targets for each clinical service line.
• Coach, evaluate, and monitor the sales/outreach skills of team members as they engage with physician offices and their staff.
• Lead quarterly and annual target account planning, goal setting, and conduct regular team and 1:1 check-ins to measure progress.
• Develop outreach strategies using CRM data and third-party claims intelligence data to identify and capture new referral sources.
• Analyze market trends and physician referral patterns to measure the precise impact and ROI of all physician relations outreach campaigns.
• Influence new patient acquisition processes with practice operations leaders to improve access, leverage technology, and remove barriers causing patient friction Gather field intelligence and provide feedback to leadership regarding new patient scheduling, referral management processes, competitor tactics, and shifting doctor needs.

Skills

Leadership

Team coaching

Strategic planning

Communication

Travel readiness

Education

Bachelor’s degree or equivalent

Tools

CRM software

Data analytics tools

Job description

Cardinal Health is seeking a Physician Relations Team Manager to oversee the daily operations of the physician relations team, driving performance and aligning outreach with clinical service line targets across the organization. The role requires leadership, coaching, and strategic planning to support new patient volume and referral development.

You will leverage CRM data and market insights to shape outreach strategies, conduct quarterly planning, and collaborate with operations leaders to