Remote Physician Relations Manager — Strategic Outreach

Cardinal Health; Trenton (NJ); Remote; USD 107,000 - 168,000; Full time

Benefits offered by this job

Health coverage

PTO (paid time off)

HSA

401k

Early pay

FSAs

Disability (short/long-term)

Work-Life resources

Parental leave

Wellness programs

Job summary

Cardinal Health is seeking a strategic Physician Relations Team Manager to lead daily operations of the physician relations group. This remote role requires 10-15% travel across the United States and focuses on improving patient access and referral management.

You will develop outreach strategies, set quarterly goals, and coach the team using CRM data and market insights to optimize referrals and patient scheduling.

Qualifications

• 8-12 years of experience, preferred
• Bachelor’s degree in related field, or equivalent work experience, preferred
• Prior experience working with primary care, specialty care, or value-based care physicians or physician groups, preferred
• Travel requirement: 10%-15%

Responsibilities

• Manage daily operations of the physician relations team, including hiring, onboarding, performance management, and coaching.
• Establish performance metrics and quarterly productivity goals to align with new patient volume targets for each clinical service line.
• Coach, evaluate, and monitor the sales/outreach skills of team members as they engage with physician offices and their staff.
• Lead quarterly and annual target account planning, goal setting, and conduct regular team and 1:1 check-ins to measure progress.
• Develop outreach strategies using CRM data and third-party claims intelligence data to identify and capture new referral sources.
• Analyze market trends and physician referral patterns to measure the precise impact and ROI of all physician relations outreach campaigns.
• Influence new patient acquisition processes with practice operations leaders to improve access, leverage technology, and remove barriers causing patient friction
• Gather field intelligence and provide feedback to leadership regarding new patient scheduling, referral management processes, competitor tactics, and shifting doctor needs.

Skills

Leadership

People management

Strategic planning

Coaching

Education

Bachelor’s degree in related field

Job description

Cardinal Health is seeking a strategic Physician Relations Team Manager to lead daily operations of the physician relations group. This remote role requires 10-15% travel across the United States and focuses on improving patient access and referral management.

You will develop outreach strategies, set quarterly goals, and coach the team using CRM data and market insights to optimize referrals and patient scheduling.