Remote Physician Relations Lead - Nationwide

Cardinal Health; Austin (TX); Remote; USD 107,000 - 168,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

HSA

401k savings plan

MyFlexPay

FSAs

Disability coverage

Work-Life resources

Paid parental leave

Wellness programs

Job summary

Cardinal Health is seeking a Physician Relations Team Manager to lead our field operations nationwide. This fully remote role travels 10-15% across the United States and collaborates with physicians to improve patient access and referral processes.

You will shape outreach strategies using CRM data and guide the team to meet quarterly patient-volume targets. Responsibilities include hiring, coaching, performance management, and establishing metrics, while partnering with practice operations to

Qualifications

• 8-12 years of experience, preferred
• Bachelor’s degree in related field, or equivalent work experience, preferred
• Prior experience working with primary care, specialty care, or value-based care physicians or physician groups, preferred
• Travel requirement: 10%-15%

Responsibilities

• Manage daily operations of the physician relations team, including hiring, onboarding, performance management, and coaching.
• Establish performance metrics and quarterly productivity goals to align with new patient volume targets for each clinical service line.
• Coach, evaluate, and monitor the sales/outreach skills of team members as they engage with physician offices and their staff.
• Lead quarterly and annual target account planning, goal setting, and conduct regular team and 1:1 check-ins to measure progress.
• Develop outreach strategies using CRM data and third-party claims intelligence data to identify and capture new referral sources.
• Analyze market trends and physician referral patterns to measure the precise impact and ROI of all physician relations outreach campaigns.
• Influence new patient acquisition processes with practice operations leaders to improve access, leverage technology, and remove barriers causing patient friction
• Gather field intelligence and provide feedback to leadership regarding new patient scheduling, referral management processes, competitor tactics, and shifting doctor needs.

Skills

Strategic planning

Team leadership

CRM analytics

Market analysis

Sales coaching

Education

Bachelor's degree or equivalent

Job description

Cardinal Health is seeking a Physician Relations Team Manager to lead our field operations nationwide. This fully remote role travels 10-15% across the United States and collaborates with physicians to improve patient access and referral processes.

You will shape outreach strategies using CRM data and guide the team to meet quarterly patient-volume targets. Responsibilities include hiring, coaching, performance management, and establishing metrics, while partnering with practice operations to