Remote Pharmacy Technician — Patient Care Expert

AnewHealth; Columbus (OH); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Paid time off

Paid holidays

Life insurance

Short-term disability

Flexible spending

Job summary

AnewHealth in Columbus, OH, is seeking Pharmacy Technicians for our Patient Engagement team. This remote, phone-based role focuses on delivering a high-quality experience to patients by resolving inquiries about their service with ExactCare and coordinating with doctors, facilities, and pharmacists.

You will handle inbound calls, collect balances, document interactions, and support areas across multiple software systems while upholding confidentiality and state/federal requirements.

Qualifications

• High school diploma or GED required.
• PTCB or NHA certification and current certification.
• Must maintain a State Board of Pharmacy registration.

Responsibilities

• Answer high-volume inbound calls from patients and resolve questions.
• Collect patient balances when due.
• Provide exceptional customer service in a closed-door, phone-based pharmacy environment.
• Serve as liaison between clinical pharmacists and other medical professionals.

Skills

Remote work

Independence

Motivation

Tech proficiency

Customer service

Pharmacy knowledge

Prescriptions processes

Prioritization

Confidentiality

Critical thinking

Education

High school diploma/GED

PTCB/NHA certification

State Board registration

Tools

Pharmacy software

Job description

AnewHealth in Columbus, OH, is seeking Pharmacy Technicians for our Patient Engagement team. This remote, phone-based role focuses on delivering a high-quality experience to patients by resolving inquiries about their service with ExactCare and coordinating with doctors, facilities, and pharmacists.

You will handle inbound calls, collect balances, document interactions, and support areas across multiple software systems while upholding confidentiality and state/federal requirements.