Remote Pharmacy Quality Supervisor - Data-Driven Leader

Lumicera; Trenton (NJ); Remote; USD 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Health insurance

20 days paid time off

4 weeks paid parental leave

9 paid holidays

401K company match up to 5%

Adoption Assistance Program

Flexible Spending Account

Educational Assistance Plan and Pro/Mb

Referral Bonus Program - up to $750

Zusammenfassung

Lumicera Health Services is seeking a Supervisor, Pharmacy Quality to lead our Specialty Pharmacy Quality Management Program and drive outcomes-based improvements across the team. You will supervise quality analysts, monitor performance, and create improvement plans with data-driven reports.

You will collaborate with pharmacy personnel and leadership to implement changes and measurable results. This role supports professional growth with strong benefits and a commitment to quality and patient

Qualifikationen

• Minimum associate degree or at least 2 years relevant experience.
• Supervisory experience or experience as a quality analyst.
• Experience using data to make assessments /derive recommendations to impact change.
• Experience developing and executing on improvements.
• Demonstrated excellence in a customer service role.
• Participate in, adhere to, and support compliance program objectives.
• The ability to consistently interact cooperatively and respectfully with other employees.

Aufgaben

• Recommend quality metrics for the specialty pharmacy, including benchmarks, specific action plans to achieve/maintain metrics, and data analysis to support these metrics
• Request, review, and assess quality monitoring data on a routine basis
• Monitor internal and external customer insights to remain current with the process and to evaluate the performance of quality analysts and pharmacy personnel
• Track, trend, and analyze escalations and data outliers for root cause and improvement
• Responsible for a robust calibration process that ensures consistency across all parties involved in Quality Management Program
• Facilitate improvements including writing business requirements and testing enhancements
• Create and present assessments of current state and recommendations to improve, people and processes to leadership by using data to base assessments
• Other duties as assigned

Kenntnisse

Assoc deg/2 yrs exp

Supervisory experience

Data-driven decisions

Process improvements

Customer service

Compliance objectives

Collaborative work

Ausbildung

Associate degree or 2+ years experience

Jobbeschreibung

Lumicera Health Services is seeking a Supervisor, Pharmacy Quality to lead our Specialty Pharmacy Quality Management Program and drive outcomes-based improvements across the team. You will supervise quality analysts, monitor performance, and create improvement plans with data-driven reports.

You will collaborate with pharmacy personnel and leadership to implement changes and measurable results. This role supports professional growth with strong benefits and a commitment to quality and patient