Remote Pharmacy Quality Supervisor | Data-Driven Improvements

Navitus Health Solutions, LLC; United States; Remoto; USD 54.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance & Dental & Vision

20 days PTO

Parental leave

9 holidays

401K match up to 5%

Adoption Assistance

FSA

Educational Assistance Plan

Referral Bonus up to $750

Descrizione del lavoro

Lumicera Health Services is seeking a Supervisor, Pharmacy Quality to join our team. The Supervisor, Pharmacy Quality is responsible for managing the effectiveness of the Specialty Pharmacy Quality Management Program and overseeing the quality analysts to drive improvements.

You will create project plans, monitor evaluations, and report outcomes to leadership with a focus on data-driven improvements and compliance.

Competenze

• Minimum associate degree or at least 2 years relevant experience.
• Supervisory experience or experience as a quality analyst.
• Experience using data to make assessments / derive recommendations to impact change.
• Experience developing and executing on improvements.
• Demonstrated excellence in a customer service role.

Mansioni

• Recommend quality metrics for the specialty pharmacy, including benchmarks, specific action plans to achieve/maintain metrics, and data analysis to support these metrics
• Request, review, and assess quality monitoring data on a routine basis
• Monitor internal and external customer insights to remain current with the process and to evaluate the performance of quality analysts and pharmacy personnel
• Track, trend, and analyze escalations and data outliers for root cause and improvement
• Responsible for a robust calibration process that ensures consistency across all parties involved in Quality Management Program
• Facilitate improvements including writing business requirements and testing enhancements
• Create and present assessments of current state and recommendations to improve, people and processes to leadership by using data to base assessments
• Other duties as assigned

Conoscenze

Leadership

Data analysis

Quality metrics

Customer service

Formazione

Associate degree

Descrizione del lavoro

Lumicera Health Services is seeking a Supervisor, Pharmacy Quality to join our team. The Supervisor, Pharmacy Quality is responsible for managing the effectiveness of the Specialty Pharmacy Quality Management Program and overseeing the quality analysts to drive improvements.

You will create project plans, monitor evaluations, and report outcomes to leadership with a focus on data-driven improvements and compliance.