Remote Pharmacy Quality Supervisor Data-Driven Improvements

Lumicera; Madison (WI); On-site; USD 85,000 - 120,000; Full time

Job summary

Lumicera Health Services in Wisconsin seeks a Supervisor, Pharmacy Quality to lead the quality analytics team and oversee the Specialty Pharmacy Quality Management Program. You will drive improvements through data-driven plans and reporting, guiding analysts toward better outcomes.

The role requires supervisory experience, strong analytical skills, and a commitment to compliance. You will create project plans, monitor performance, and collaborate with leadership to implement effective quality

Qualifications

• Minimum associate degree or 2 years relevant experience.
• Supervisory or quality analyst experience required.
• Experience using data to assess and drive changes.
• Experience developing and executing improvements.
• Strong customer service record.
• Participation in compliance programs encouraged.
• Ability to collaborate respectfully with colleagues.

Responsibilities

• Recommend quality metrics for the specialty pharmacy and analyze data.
• Review quality monitoring data on a routine basis.
• Monitor customer insights and performance of quality analysts.
• Track escalations and data outliers for root cause and improvement.
• Maintain a robust calibration process for consistency.
• Draft business requirements and test enhancements.
• Present assessments and recommendations to leadership using data.
• Perform other duties as assigned.

Skills

Supervisory experience

Data-driven decisions

Customer service excellence

Quality improvement

Compliance awareness

Collaborative teamwork

Education

Associate degree

Job description

Lumicera Health Services in Wisconsin seeks a Supervisor, Pharmacy Quality to lead the quality analytics team and oversee the Specialty Pharmacy Quality Management Program. You will drive improvements through data-driven plans and reporting, guiding analysts toward better outcomes.

The role requires supervisory experience, strong analytical skills, and a commitment to compliance. You will create project plans, monitor performance, and collaborate with leadership to implement effective quality