Remote Performance & Learning Architect

Zoom; Topeka (KS); Hybrid; USD 98,000 - 226,000; Full time

Job summary

Zoom’s Talent & Learning team seeks a seasoned Talent & Learning Manager to lead the design and implementation of performance management philosophy, strategy, and systems. You will unify the talent cycle across tools, processes, and learning experiences, delivering enablement content for managers and leaders.

Focusing on quarterly check-ins, goal setting, talent reviews, succession planning, and the performance technology roadmap, you will build connected systems and measure impact using data

Qualifications

• 8+ years of experience in talent management, performance management, or related HR discipline.
• Hands-on learning and development experience designing enablement content and manager training.
• Proven ability to build performance or talent-cycle programs from scratch or iteratively.
• Practical experience using AI tools to enhance effectiveness and scale personalized experiences.
• Product-owner mindset with ability to define success metrics and drive adoption.
• Proven ability to build relationships with senior leaders and stakeholders, with strong communication and facilitation skills.
• Robust experience using data and analytics to measure program impact and drive improvement.

Responsibilities

• Design and evolve Zoom's performance management strategy and philosophy to drive accountability and employee growth.
• Build and implement scalable processes for managing performance across the organization.
• Design and deploy scalable talent planning and succession management processes with data-enabled decisions.
• Define the performance technology roadmap and optimize underlying systems and tools.
• Develop toolkits, guides, and learning experiences tied to Zoom's skills taxonomy for managers and leaders.
• Establish baselines and success metrics across the talent cycle and surface data-driven recommendations.

Skills

Talent management

L&D design

Program design

AI in work

Product ownership

Stakeholder management

Data analytics

Job description

Zoom’s Talent & Learning team seeks a seasoned Talent & Learning Manager to lead the design and implementation of performance management philosophy, strategy, and systems. You will unify the talent cycle across tools, processes, and learning experiences, delivering enablement content for managers and leaders.

Focusing on quarterly check-ins, goal setting, talent reviews, succession planning, and the performance technology roadmap, you will build connected systems and measure impact using data