Remote Talent & Learning Leader: Performance & Growth

Zoom; City of Albany (NY); Hybrid; USD 98,000 - 226,000; Full time

Job summary

Zoom is seeking a Talent & Learning Manager to own the design, implementation, and continuous improvement of performance management philosophy, strategy, and systems. You will integrate quarterly check-ins, goal setting, talent reviews, succession planning, and a technology roadmap into a cohesive talent pipeline.

Manager enablement content and in-the-flow learning will be core to your approach. You will partner with senior leaders to build scalable programs, leverage AI to gain insights, and

Qualifications

• 8+ years in talent management, performance management, or related HR discipline.
• Hands-on learning and development experience designing enablement content and leader programs.
• Practical experience building end-to-end talent-cycle programs (process, tech, stakeholders).
• Experience using AI tools to enhance effectiveness, surface insights, and scale experiences.
• Strong data-driven decision making and ability to translate analytics into action.

Responsibilities

• Design and evolve Zoom's performance management strategy and philosophy.
• Implement scalable performance processes across the organization (check-ins, goal setting, evaluations, coaching).
• Lead talent planning, succession, and leadership pipeline with supporting tech.
• Define the performance technology roadmap and optimize tools for the talent cycle.
• Develop toolkits, guides, and learning experiences tied to Zoom's skills taxonomy.
• Establish baselines and metrics, surfacing data-driven recommendations to leaders.

Skills

AI tools

Data analytics

Stakeholder management

Content design

Product owner mindset

Tools

Performance management software

Job description

Zoom is seeking a Talent & Learning Manager to own the design, implementation, and continuous improvement of performance management philosophy, strategy, and systems. You will integrate quarterly check-ins, goal setting, talent reviews, succession planning, and a technology roadmap into a cohesive talent pipeline.

Manager enablement content and in-the-flow learning will be core to your approach. You will partner with senior leaders to build scalable programs, leverage AI to gain insights, and