Remote Peer Support & Care Navigator

Guidehealth; Atlanta (GA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Work from Home

Medical, Dental, Vision plans

401(k) plan with employer match

Job summary

Guidehealth is seeking a remote Community Resource Guide to bridge patients with providers and community resources, coordinating care across medical and social systems. The role emphasizes building trust, directing patients to services, and supporting whole-person health in a value-driven care model.

The position involves engaging patients remotely, aiding with referrals, scheduling, and documentation, while contributing to quality measures and cost-of-care initiatives.

Qualifications

• Experience in patient navigation, care coordination, or health outreach.
• Familiarity with EHR workflows and documentation practices.
• Strong communication and ability to work remotely with minimal supervision.

Responsibilities

• Build trusting relationships with patients, families, and care teams.
• Support patients in understanding care plans, follow-up, and resources.
• Identify medical, behavioral health, social, and financial needs to support whole-person care.
• Coordinate referrals, transportation, and access to community resources.
• Document interactions and outcomes accurately in the EHR.
• Participate in process improvements and value-based care initiatives.

Skills

Patient navigation

Care coordination

Remote work

EHR systems

Medical terminology

Communication

Tools

Epic

Athena

Cerner

AI outreach tools

Job description

Guidehealth is seeking a remote Community Resource Guide to bridge patients with providers and community resources, coordinating care across medical and social systems. The role emphasizes building trust, directing patients to services, and supporting whole-person health in a value-driven care model.

The position involves engaging patients remotely, aiding with referrals, scheduling, and documentation, while contributing to quality measures and cost-of-care initiatives.