Remote Health Guide: Patient Care Coordinator

Guide-Health; Atlanta (GA); Remote; USD 60,000 - 90,000; Full time

Job summary

Guidehealth is hiring Healthguides who remotely support patients by connecting them with primary care teams, improving health outcomes and navigating care paths. You will work with clinical staff to strengthen patient engagement, document history in EHR, and help coordinate referrals and coverage decisions.

The role emphasizes empathy, strong communication, and proficiency with electronic medical records, Microsoft Office, and care-management tools while travel to Atlanta-area sites may be

Qualifications

• Certified or Registered Medical Assistant OR Certified EMT with 2+ years of experience.
• Experience coordinating care for patients with complex medical and social needs.
• Strong motivational interviewing and listening skills.
• Empathetic, patient-focused and professional in all interactions.
• Proficient with EHRs and care management tools.

Responsibilities

• Engage patients remotely and coordinate with their primary care teams.
• Document patient interactions accurately in the EHR.
• Assist with referrals, prior authorizations, and care planning.
• Meet KPIs to improve health outcomes and manage costs.

Skills

Certified Medical Assistant

EMT certification

Remote work capable

EHR documentation

Microsoft Office

Patient coordination

Tools

eClinicalWorks

EPIC

Athena

Cerner

Job description

Guidehealth is hiring Healthguides who remotely support patients by connecting them with primary care teams, improving health outcomes and navigating care paths. You will work with clinical staff to strengthen patient engagement, document history in EHR, and help coordinate referrals and coverage decisions.

The role emphasizes empathy, strong communication, and proficiency with electronic medical records, Microsoft Office, and care-management tools while travel to Atlanta-area sites may be